With over 40 years combined experience, our service technicians have a wide range of experience on a variety of systems, as well as hot water heaters. Our service technicians can also install gas lines for items such as new ranges and BBQs. Many of our customers prefer "their" technician and will consistently ask for technicians by name. All of our technicians pride themselves on their customer service, but Derek, Al and Eric even receive compliments on service websites such as Angie's List.
Derek has been with Delta for over 15 years and is now the Service Manager. When he is not supporting the service team or helping customers, he can be found helping our installation teams. In addition to his other certifications, Derek has PTCS certification for Commissioning as well as PTCS Duct Seal certification. Derek may also be found doing estimates when Glenn is unavailable.
Alfredo speaks Spanish fluently and helps the office when needed with translations. Loved by his customers, he has been with Delta for over 10 years. He came to Delta with prior experience and has built a strong customer base. Though Delta Heating & Cooling is a residential service company, Al also has experience in light commercial appliance repair. This allows him to support customers that may have unique issues with in home items such as wine coolers/chillers.
Regularly scheduled service can reduce breakdowns and lower utility bills. By having maintenance scheduled to inspect your homes system in heating and cooling, potential problems can be corrected inexpensively before causing major damage, helping to control repair bills. The maintenance plan is not an insurance policy. It provides for regularly scheduled maintenance during normal business hours Monday through Friday. It does not cover service calls between maintenance checks or emergency/after hours service, however it does provide a 15% discount for regular repair rates/services performed beyond maintenance. Humidifiers and fireplaces can also be listed in a preventative maintenance contract for an additional fee.
Delta Heating & Cooling had the highest volume of Rheem sales in the Pacific Northwest for 2010?
Delta has earned the "Rheem Team Top Contractor" award for customer satisfaction yearly since 2010
We are also a "Master Installer" for Ductless Heat Pump installations in the Tri-Cities area.
Our installation teams are professional, courteous and respectful of our customer homes. In fact, most of the installations done by Delta are completed in a single day, reducing impacts on homeowners.